Privacy Policy

This Privacy Policy sets out how we handle personal and technical information when you use PlinkoApp, including features related to plinko. We explain what we collect, why we collect it, and the choices you have over your data. The policy is written to be clear and human-readable while aligning with common privacy standards and applicable laws. It covers details about cookies, analytics, security measures, retention, and user rights tied to services that may reference the plinko game. By using our services, you acknowledge that data is processed for functionality, safety, and performance. If something feels unclear, this document aims to give you context before you ever need to ask.

Brief description of the purpose of the privacy policy

The purpose of this policy is to provide transparency and a practical roadmap for how your information travels through the product. We focus on what is collected, how long it is kept, and how it is safeguarded in ordinary and exceptional situations. You will also find straightforward instructions for exercising requests and understanding our review timelines. Because the app includes entertainment features—such as modes inspired by plinko—the policy clarifies how gameplay events and preferences may be analyzed. The same rules apply regardless of whether you use one feature or explore multiple areas within the app.

Use of collected information: to improve the site, optimize performance and analyze data

We collect device data, general location signals, session events, error logs, and usage metrics to keep the service fast and reliable. These signals help us optimize load times, reduce crashes, and guide improvements for new releases. Aggregate analytics are used to understand popular flows and friction points so we can refine design and prioritize fixes. Where gameplay telemetry is involved—for example, modes that resemble the plinko game—we look at trends rather than individual identities. Operational communications may be sent to inform you about service issues or policy updates tied to features like plinko. We do not sell personal data, and we only share it with providers who help us run the service under binding obligations.

Description of measures taken to protect personal data

We combine organizational rules with technical controls to reduce risk across the data lifecycle. Access to production systems is limited to authorized staff using role-based permissions and additional verification steps. Data in transit is protected with strong encryption, and certain sensitive elements at rest receive layered protections. We regularly review logs for suspicious activity and adjust protections when we detect patterns that merit extra scrutiny. Because parts of the product may involve interactive features inspired by plinko, we apply the same defense-in-depth strategy to those components as well. We also train our team to recognize social engineering and to follow clean-desk and device-hardening practices.

  1. We apply encryption in transit using modern protocols and maintain certificate hygiene.

  2. We restrict data access based on job role, require strong authentication, and review permissions periodically.

  3. We segment environments, maintain audit logs, and monitor for anomalous access attempts.

  4. We perform regular backups and test restoration procedures to support continuity.

  5. We assess vendors for security posture and require contractual safeguards before any integration.

We update our controls as threats evolve and as regulators publish guidance. Internally, we document ownership for key datasets and review retention schedules to prevent keeping information longer than needed. Our incident procedures define escalation paths, communication steps, and post-event follow-ups to ensure learning and accountability. If a situation meets the threshold for notification under law, we will communicate promptly and transparently. These safeguards apply across product surfaces, including entertainment elements like plinko, as well as analytics connected to the plinko game.

Use of cookies

Cookies and similar technologies help the service remember your settings, measure performance, and understand how features are used. Some cookies are essential for sign-in, security, and core navigation to function reliably. Others allow us to analyze aggregated usage so we can prioritize fixes and features. Where your region requires consent, optional cookies are only used after your choice is recorded. Gameplay-adjacent areas—such as modes that might reference plinko—may rely on local storage to keep preferences, while analytical insights do not identify you personally.

  • Essential cookies keep sessions stable, maintain security checks, and enable core features.

  • Analytics cookies measure aggregated usage to guide product decisions and reduce errors.

  • Performance cookies help us track load times, responsiveness, and resource use.

  • Preference cookies remember settings like language, theme, and content filters.

You can manage cookies through the in-app controls (where available) and your browser settings. Blocking some categories may affect features that depend on local storage or persistent sessions. If you clear cookies, your preferences reset, and you may need to review consent prompts again. We also honor applicable regional signals when supported by your device. These practices apply across product areas, including any components that mention plinko and modes that echo aspects of the plinko game.

Users’ ability to view, change, or delete their personal information

You can request a copy of your personal information, ask us to correct incomplete or inaccurate data, or request deletion where the law allows. To help us locate the right records, we may ask you to verify your account and provide context about the data you want adjusted. Some information must be retained temporarily for legal, security, or anti-fraud reasons before it can be erased. We aim to respond within the timeframes defined by relevant regulations and will explain any limits that apply. Requests related to entertainment features—such as telemetry linked to plinko—are handled under the same rules as other datasets, including those connected to the plinko game. If you are exercising rights from a specific jurisdiction, please mention that so we can route your request appropriately and avoid miscommunication tied to plinko references.

Contact information

If you have privacy questions, wish to exercise a data request, or want to raise a concern, contact us at contact@plinkoapp.org.za. Please include enough detail to help us identify your account, preferred language, and the scope of your request. We will acknowledge receipt and follow up if we need additional verification to protect your data from unauthorized access. For security reasons, we cannot process requests sent from unverified channels or addresses that do not match your account. Messages about gameplay-adjacent areas, including mentions of plinko, are handled by the same privacy team. We also welcome feedback on clarity, especially if any part of this policy feels confusing next to references like the plinko game.

Effective Date

This policy takes effect on September 17, 2025 and replaces prior versions. Material changes will be summarized in an update notice and reflected in the version history we maintain internally. If a change alters how we use or share data, we will obtain consent when required or provide an opt-out where permitted. Your continued use after the effective date indicates that you have reviewed the updated terms. The effective date applies to all covered services, including features that interact with plinko and telemetry related to the plinko game. Please revisit this page periodically to stay current with how we protect and handle information.